CareerHero Limited - Privacy Policy

1. Introduction

CareerHero Limited ("we", "our", "us", "CareerHero") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information.

2. Who We Are

CareerHero Limited is registered in England and Wales under company number 16194177. We are registered as a data controller with the Information Commissioner's Office.

3. Information We Collect

• Profile information (name, email, phone number)
• LinkedIn profile data (when you upload your profile)
• Career preferences and goals
• Job application history
• Usage data and analytics
• Payment information (processed securely by Stripe)

4. How We Use Your Information

We use your information to:

• Provide our AI-powered career optimization services
• Analyze and improve your professional profile
• Track and manage your job applications
• Send relevant career opportunities and insights
• Process your subscription payments
• Improve our services

5. Legal Basis for Processing

We process your data under the following legal bases:

• Contract fulfillment for our services
• Legitimate interests in providing and improving our services
• Your consent, where specifically requested
• Legal obligations under UK law

6. Data Storage and Security

Your data is stored securely in the UK and EU using industry-standard encryption and security measures. We use Supabase for database services and Stripe for payment processing, both of which are fully compliant with UK data protection laws.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. If you delete your account, we will delete or anonymize your data within 30 days.

9. Third-Party Services

We use the following third-party services:

• Supabase - Database and authentication
• Stripe - Payment processing
• OpenAI - AI analysis services

10. Cookies

We use essential cookies to maintain your session and preferences. Analytics cookies are only used with your consent.

11. International Transfers

Your data may be processed in the UK, EU, and US under appropriate safeguards and data protection agreements.

12. Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect data from users under 16.

13. Changes to This Policy

We may update this policy occasionally. We will notify you of significant changes via email or through our platform.

14. Contact Us

For privacy-related inquiries, please contact us at:

• Email: privacy@careerhero.io
• Data Protection Officer: dpo@careerhero.io
• Company Name: CareerHero Limited
• Company Number: 16194177
• Company Address: C/O Burton Varley Ltd Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).